ESRD Network 18

Administration		How Can We Help!!!
Executive Director: Harriet L. Edwards, MSW, MSG Office Manager: Rebecca B. Garcia		Provide education and assistance regarding CMS requirements
		Communicate essential information that will affect facilities via mail, email or fax
		Represent the needs of the renal community, patients and providers to CMS
		Develop collaborative partnerships to promote improved quality outcomes for patients
		Inform facilities about Network goals and activities

Quality Improvement		How Can We Help!!!
Quality Improvement		Clarify instruction for CPM/clinical data collection forms
Quality Improvement Director: Shean D. Strong, MBA Quality Improvement Coordinator: Lisle F. Mukai, RN Administrative Assistants: Cynthia Jones Denise Fuentes, BSBA		Provide education and assistance regarding CMS/Network directed QI Projects
		Assist with resources for the conditions for Coverage implementation
		Assist facilities with developing internal Quality Assessment and Performance Improvement Projects (QAPI) and action plans
		Assist facilities in developing emergency preparedness plans and patient/staff education
		Provide expertise and education on vascular access issues
		Analyze data on national, regional and local patterns of care for QI planning
		Provide education and information on immunizations (hepatitis, pneumococcal and influenza)
		Distribute information regarding Food and Drug Administration alerts, dialysis recalls, etc. that affect dialysis facilities

Community Information/ Patient Services		How Can We Help!!!
Community Information/ Patient Services		Assist with resolution of complaints/grievances
Patient Services Director: Cecilia T. Torres-Correa, RN, BSN Patient Services Coordinator: Deanna Lewis, MPH, CHES Outreach Coordinator: Vacant		Consult regarding approaches to managing challenging situations
		Educate on the Decreasing Dialysis Patient-Provider Conflict Toolbox
		Assist with behavioral agreements (contracts)
		Provide education regarding community resource information and materials
		Assist facilities with developing education programs
		Provide Vocational Rehabilitation information and a resource toolkit
		Assist in identifying treatment options for patients

Information Management		How Can We Help!!!
Information Management		Provide training for CrownWeb
Data Manager: Kirsten Keating, BSBA/PM Administrative Assistant: Tenisia Sili, BSBA Data Coordinator: Melissa Garcia		Provide education and assistance regarding compliance (form processing, timeliness, and accuracy)
		Provide education, assistance and development updates regarding CMS data systems
		Provide statistical data regarding patient populations
		Provide communication services (email lists, directories, mailing labels, etc.) for providers and patients