During the current COVID-19 emergency, Comagine Health ESRD Network 18 is fully staffed, and business operations are not interrupted. If you are a patient, care partner or facility with a concern about COVID-19 please dial our ESRD Network COVID-19 Helpline.
24/7 ESRD Network 18 COVID-19 Helpline- 1 (800) 368-5804
For Patient Resources, click here.
Centers for Medicare & Medicaid Services (CMS)
Centers for Disease Control and Prevention (CDC)
CMS COVID-related survey/certification questions and waiver requests:
CMS QSOG Emergency Prep: QSOG_EmergencyPrep@cms.hhs.gov
Specific 1135 waiver requests for ESRD NW16 (Western Consortium*): ROSFOSO@cms.hhs.gov
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR, SD, UT, WA, WY and the Pacific Territories.
Setting up Non Medicare-certified Isolation Clinic: Review the COVID-19 Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs).
State Guidance: Mandatory COVID-19 Reporting Suspected or Confirmed Cases
Click here for PDF
NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)
SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746
Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic
- DaVita: 800.400.8331
- Fresenius: 800.626.1297
- Additional patient hotlines: click here.
For the latest news and events including COVID-19 updates sign up for our blog: esrdbulletins.
Go to esrdbulletins, click on the “Follow” button in the lower right-hand corner of the screen, and enter your email address. We do not use these email addresses for any other purpose, and we do not share them.
All requests for supplies must be made through the Medical Health Operation Area Coordinator (MHOAC) in your county. Please see click here for contact information Please note that following counties have set up a special process, specific to PPE requests for COVD-19:
Ventura County COVID-19 related PPE should be sent to EMSlogistics@ventura.org
Santa Barbara COVID-19 related PPE should be sent to firstname.lastname@example.org
Facilities closed due to Wildfire Evacuation in California
No Current Closures
Updates on facility “Open/Closed” Status are also posted at dialysisunits.com
To notify us of your facility closure, complete the Facility Temporary Closure / Interruption in Service Form and return it to the Network.
Click Here for information about facility closures in your area.
State Water Resources Control Board
The California Environmental Protection Agency has some useful templates available on their website for any concerns there may be with water (including: unsafe water, boil water notices and water outage notices).
KCER (Kidney Community Emergency Response) Coalition – www.kcercoalition.com
The Kidney Community Emergency Response (KCER) Program provides technical assistance to End Stage Renal Disease (ESRD) Networks to ensure timely and efficient disaster preparedness, response, and recovery for the kidney community. Also included on the site are resources for emergency management preparedness and response for individuals, patients, staff and organizations.
Disaster Planning Resources
- Patient Emergency Identification Card (PDF)
- Clamp & Disconnect: “How to Get Off of a Dialysis Machine in an Emergency Evacuation” (PDF)
- Summer Safety (PDF)/Seguridad Durante el Verano (PDF – SPANISH)