Challenging Patient Management
One of the emerging issues that ESRD Networks face is that of helping dialysis facilities manage
challenging patients. Our goal is to provide renal professionals with skills and resources to ensure the safety and security of
all patients, employees and others in the dialysis facility.
Network 18 has available staff who are experienced in dialysis facility operations and formally trained in
conflict resolution/challenging patient management principles. We offer periodic workshops for dialysis facility staff. We also have other various reference materials, information, and
documents that support effective management of these difficult situations.
Alternative
Solutions Newsletter
Contact the following staff for assistance or questions:
Cecilia T. Torres-Correa RN, BSN, Patient Services Director
ctorres@nw18.esrd.net
