Decreasing Patient Provider Conflict
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Gain insight and learn new skills and approaches to successfully address
conflict in your dialysis clinic. Find resources to help nurses, physicians,
social workers, patient care technicians, dietitians, administrators, unit
secretaries, and all other staff involved in the daily operations of the
dialysis clinic to better understand, respond to, and decrease conflict. |
DPC
Provider Manual
DPC Project Introduction (PowerPoint Presentation)
DPC
Quality Improvement Tools:
DPC
QI Tracking Tool - Includes Conflict Log, Definitions, Graphs, Tables
& Documentation Form
DPC
QI Tracking Tool Spreadsheet - Use spreadsheet to track Number, Types
and Causes of Conflicts
DPC
QI Tracking Tool Spreadsheet - Examples - What to look for when using the spreadsheets
DPC
Additional Resouces:
DPC
Conflict Pathway - Algorithm
DPC
Tips on Cultural Awareness - Some tips to enhance cultural sensitivity
DPC
Brochure - What is CONFLICT?
DPC
Poster
DPC
Bibliography
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